We reply within 24 hours
Email pirapiraboxes.llc@gmail.com, Monday to Friday.
To get help fastest, include:
- Order question — your order number (from your confirmation email)
- Size help — your height, weight, and whether you want a regular or oversized fit
- Damaged or misprinted item — order number plus photos of the full garment, a close-up of the issue, and the neck label. See our Returns & Replacement Policy
- Change or cancel an order — email within 12 hours of ordering; after that your item is in production
- Design request — tell us the group and era. Fan requests really do shape what we release next
- IP notice — use the subject line "IP Notice" and see our Fan Art Disclaimer
Before you email, these may answer it faster
KFORU Studio — original fan-made KPOP apparel, printed to order in the USA.